SEO Hosting Terms of Service

As a rightful client/member of DollarSeoHosting.com [hereafter referred to as "$1 SEO Hosting"] binds you to the following terms and agreements. $1 SEO Hosting reserves the right to revise its policies at any time without notice.

 

$1 SEO Hosting strictly prohibited storage and/or display of the following material on its servers. This includes uploading to web sites, or transmitting by any material (by e-mail, uploading, posting or otherwise).


 

Server utilization

We want to allow our customers to use our servers the best way, but in order to protect other users; we may, temporarily or not, suspend a shared hosting site if this site slows down our servers or uses too much server resource. In this case, we will try to find a solution together with the customer.

You may not use your site to publish material, which $1 SEO Hosting determines, at its sole discretion, to be unlawful, indecent or objectionable. For purposes of this policy, "material" refers to all forms of communications including narrative descriptions, graphics (including photographs, illustrations, images, drawings, and logos), executable programs, video recordings, and audio recordings.

You must take reasonable steps to protect the security of our servers. This includes, but is not limited to:


 

Scripts

You are responsible for ensuring that any scripts that you install do not compromise the security of our servers. This includes, but is not limited to:

If a script installed on your site is compromised, we may require a clean up of your site.
Where we provide an automatic script installer we may update installed scripts to the latest releases.


 

Server preservation

We might have, from time to time, to perform maintenance, upgrades or replacements to our servers. We reserve the right to suspend access to such server during the required time to do the maintenance, upgrade or exchange the server, for no more than 4 hours. In this event, the users will be sent an e- mail at least 24 hours before the due date and time for maintenance.


 

Refund


 

Liability

You, as a $1 SEO Hosting customer, are solely responsible for the content stored on and served by your web site.


 

Customer Responsibilities

In consideration of their use of the Service, customers agree to:


 

Third party Dealings

Any dealings with third parties (including advertisers) carried out through $1 SEO Hosting Hosting Services, including participation in promotions, payment for goods and services, and/or any other terms, conditions, warranties or representations associated with such dealings or promotions, are solely between the Customer and the advertiser or the other third party. $1 SEO Hosting shall not be responsible or liable for any part of such dealings or promotions.

Backup

You are solely responsible for maintaining adequate backups of your content.

We may provide a backup service for your site; however, we do not accept responsibility for any failure of our backup mechanism. We will restore your site from backup without charge once each calendar month. If further restorations are necessary, we may charge a $15 fee for doing so.

Mechanical Support

$1 SEO Hosting provides technical support to our customers via a support ticket system and live Chat. For shared hosting, $1 SEO Hosting provides support related to your web site physical functioning. $1 SEO Hosting does not offer technical support for application specific issues such as PHP or cgi programming, html, script installation or any other such issue.

You may purchase additional technical support for issues which are not covered by our normal support. Our standard technical support rate is $20 per hour, paid in advance. For a cost estimate for additional support please create a support ticket in the members area describing the support you require. If you purchase additional technical support and our estimate is too low we will stop work and advise you as soon as possible and provide you with a new estimate. If our estimate is too high, we will refund any extra amount paid by you.


 

Modification

We may modify any of these terms and conditions contained, at any time and in our sole discretion, by posting a change notice or a new agreement on our site. Your continued participation now, or within thirty (30) days following the posting notice of any changes in these terms and conditions, will constitute a binding acceptance by you of such rules, changes or modifications. If any modification is unacceptable to you, your only recourse is to terminate your account(s). In this case, a pro-rata repayment of web hosting costs will be made.


 

Uptime Assurance

We have an availability guarantee of 99.99% availability per month. If this is not met, we will, on request, credit your hosting with 1 day for each hour your site is down, up to a maximum credit of 30 days in any calendar month.


 

Chargeback and Payment disputes

All payment disputes must be raised via the support ticket system.

If you dispute a payment through your credit card company, through PayPal or another financial institution we may immediately suspend or terminate all services you have purchased from us. We may levy a charge of $25 per dispute instance, payable before we restore your services. If we are charged a chargeback settlement fee, or other fee related to the payment dispute, we may pass this fee onto you.


 

Service Discontinuance

$1 SEO Hosting reserves the right to discontinue the delivering of the services and terminate this agreement for a certain period of time or indefinitely, with a prior notice. If the reason for this is Customer's failure to observe these Web Hosting Terms of Service and/or our Acceptable Use Policy, no refund will be issued to the customer for the unused period of his/her annual subscription with $1 SEO Hosting. If the Customer has not violated any part of these Web Hosting Terms of Service, the Acceptable Use Police and/or any other related documents (Customer agreements) mentioned hereby - the Customer will receive partial refund covering the period of his/her web hosting subscription with $1 SEO Hosting that has not been used.


 

Annihilation and Deferral

You may terminate your hosting at any time by advising us via a support ticket that you wish to do so.

We may suspend any or all of your services where we have reason to suspect a violation of our terms and conditions whilst we investigate the suspected violation. We may suspend your services where we have reason to suspect that a script installed on your site is being abused whilst we investigate the suspected abuse.


 

Cure

If we suspect that activities performed by you or a third party on your hosting account, whether deliberate or not, may compromise the security of our server or any other server or computer, we may require a clean up to be performed.

A simple clean up will be provided free of charge, resulting in total loss of existing data on your hosting account. You should then restore the site from your backups. Depending on the severity, we may agree to perform a complex clean up (targeting only compromised files), for which we will charge support at our standard support rate.


 

Breaches

If you violate our terms and conditions we may terminate or suspend (temporarily or indefinitely) any services you have with us. In this case no refund will be given for any payments that have been, or are made by you to us.

Following a violations of or terms and conditions, we may levy an investigation charge of $20 per instance.


 

Termination and compensation

$1 SEO Hosting will accept a request to cancel a web hosting account and give a full refund to a new customer who requests such refund and cancellation within 45 days of ordering. Domain name registrations cannot be cancelled and are not refundable.


 

TOS revisions

In order to improve its web hosting and customer care services, $1 SEO Hosting reserves the right to revise these terms and conditions at any time without prior notice and therefore suggest that you review this document periodically.